Discrepancy Reporting
Devices with missing or conflicting information, such as unassigned users or non-compliance with security policies, are flagged in reports. IT teams can review and resolve these discrepancies efficiently, ensuring a clean and reliable asset database.
Devices Not Created: If Google Chrome MDM doesn’t link an employee email, the asset appears in the discrepancy report. Teqtivity flags it since it can’t determine if it’s assigned or in storage.
User Discrepancy: If Google Chrome MDM shows an asset assigned to one user but Teqtivity reports another logged in, IT must check for reassignment. Teqtivity can automate reassigning based on preferences.
Checking In – On Hand: If an asset is marked in storage but Google Chrome MDM shows it in use, IT must check if it was moved or if the status wasn’t updated. Teqtivity can automate reassigning to the logged-in user.
Not Checking In – Managed and Deployed: If an asset hasn’t been used in 10+ days, IT needs to determine if it’s still in use or was returned without an update. No automation can resolve this due to the unknown cause.
Not Checking In – Not Managed and Deployed: Assets in Teqtivity but not Google Chrome MDM need IT to verify MDM sync and proper device tracking.