Flagging Discrepancies
The integration identifies mismatches, such as unassigned devices, compliance issues, or missing Kandji management. These are flagged in Teqtivity’s discrepancy reports for IT to review and resolve.
Devices Not Created:If Kandji fails to link a device to an employee email, Teqtivity flags it. It’s unclear whether the device is assigned or in storage, requiring IT review.
User Discrepancy: When Kandji assigns a device to one user but Teqtivity shows another user logged in, IT must investigate. Teqtivity can automate reassignment if configured.
Checking In – On Hand: If Teqtivity shows a device in storage but Kandji reports a recent login, IT needs to verify whether the device was moved or if the status wasn’t updated. Automation can assign it to the correct user.
Not Checking In – Managed and Deployed: Devices assigned but unused for over 10 days need IT investigation to determine if the device was returned or if the employee is using a personal device.
Not Checking In – Not Managed and Deployed: When assets are in Teqtivity but not in Kandji, IT must ensure proper syncing for compliance and accurate tracking.