RemoteRetrieval – Teqtivity – IT Asset Management Software
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Teqtivity + RemoteRetrieval Integration

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Seamless IT asset returns with secure shipping and automated tracking.

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Meet RemoteRetrieval

Remote Retrieval is a service designed to help businesses recover IT equipment from remote or offboarded employees efficiently and securely. It streamlines the process of retrieving company-owned assets, such as laptops or other devices, by providing shipping logistics, automated notifications, and real-time tracking. The platform ensures secure returns with verified packing and shipment while reducing the risk of lost or damaged equipment. Remote Retrieval integrates seamlessly with HR and IT systems to automate return orders, improve compliance, and maintain accurate asset records, making it an essential solution for companies managing remote or hybrid workforces.

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Why Choose Teqtivity + RemoteRetrieval?

  • Seamless Asset Recovery
    Automate return orders for offboarded employees directly within Teqtivity, reducing manual intervention and ensuring an efficient retrieval process.
  • Real-Time Visibility
    Track the status of returned assets, from the moment the return order is initiated to the safe receipt of the device. Stay informed with updates on shipment statuses and delivery confirmations.
  • Reduced Risk
    Minimize the chance of lost or stolen assets with secure shipping logistics and verified returns, protecting sensitive company data and maintaining accurate asset records.
  • Improved Compliance
    Ensure all returned equipment is logged and accounted for, helping organizations adhere to internal policies and external regulatory standards.

How Teqtivity + RemoteRetrieval Works

  • HR Integration for Termination Reports
    Teqtivity pulls termination dates from HR systems to generate a comprehensive report of assets that need to be collected, simplifying the tracking of devices (e.g., laptops, monitors) for terminated employees.
  • Streamlined Return Order Creation
    IT teams can initiate RemoteRetrieval return orders directly within Teqtivity. By entering employee details (name, email, address), IT can seamlessly request a return box without switching platforms. Depending on the assets, IT can specify the return of a laptop, charger, mobile device, or monitor.
  • Custom Return Packaging
    Boxes include an accessory insert for peripherals.

    Laptop Box: Fits a 13″ to 15.6″ Laptop.

    Monitor Box: Fits a 17″ to 24″ Monitor.

  • Real-Time Shipment Tracking
    Integrated shipping APIs provide IT teams with real-time updates on return shipments, including outbound (to employees) and inbound (back to the employer) statuses. This ensures complete visibility and tracking for every return order.
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See Teqtivity + RemoteRetrieval in Action

Book a Demo
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Related Integrations

Firstbase

Automate equipment delivery, retrieval, and tracking for streamlined onboarding and offboarding.

Learn More

Retriever

Ensure seamless IT asset returns with integrated tracking and secure shipping solutions.

Learn More
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Frequently Asked Questions

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  • Teqtivity is an IT Asset Management software designed to simplify how businesses track, manage, and optimize IT assets throughout their lifecycle, from procurement through retirement. Take full control of your IT environment with automated tracking, custom reports, and seamless integrations.

  • Our software offers a centralized platform for end-to-end IT asset tracking, helping your organization reduce costs, minimize risk, and optimize resource allocation. By providing real-time visibility and automation, it enhances decision-making, simplifies compliance with licensing and security requirements, and improves operational efficiency.

  • Teqtivity can manage a wide range of IT assets, including laptops, desktops, mobile phones, tablets, network equipment and other related resources critical to your organization’s IT infrastructure.

  • Yes, Teqtivity is highly customizable. It can be tailored to meet the unique requirements of your organization, ensuring that it aligns perfectly with your IT asset management goals and processes.

  • Yes, Teqtivity is designed with integration capabilities, allowing seamless connectivity with other management tools, such as your IT service management (ITSM), HR, MDM and ITAD providers and suppliers.

  • Teqtivity offers robust reporting and analytics features, providing detailed insights into asset utilization, compliance status, and overall IT asset health. Reports range from Asset reports, User reports and Financial Reports, each with specific sub reports.

  • Absolutely. Teqtivity is scalable and can be adapted to the needs of all organizations – Small, Medium or Large. It offers flexibility and features that can be tailored to fit the specific requirements of businesses of any size.

  • Schedule a 30-minute product demo – We’ll be happy to provide a demonstration, discuss your specific needs, and guide you through the on-boarding process.