Remote Retrieval
Seamless IT asset returns with secure shipping and automated tracking.
Firstbase
Automate equipment delivery, retrieval, and tracking for streamlined onboarding and offboarding.
Ensure seamless IT asset returns with integrated tracking and secure shipping solutions.
Meet Retriever
Retriever is a cloud-based service that streamlines the process of collecting IT assets from remote employees. It automates the return process, helping IT teams ensure devices are safely and efficiently returned, reducing the risk of data loss and asset mismanagement. Retriever handles the logistics of shipping return boxes, tracking shipments, and ensuring timely asset recovery, making it particularly useful for remote or terminated employees.
Book a DemoWhy Choose Teqtivity + Retriever?
-
Enhanced Collaboration Across Teams
The integration ensures seamless coordination between HR, IT, and asset management teams. All parties have access to up-to-date asset and shipping information, streamlining asset recovery and reallocation with minimal manual effort.
-
Simplified IT Workflows
Initiating return orders, tracking shipment statuses, and managing the asset lifecycle are all handled in one platform, improving workflow efficiency and reducing errors in the process.
-
Streamlined Asset Return Process
By integrating Retriever with Teqtivity, IT teams can initiate return orders and track asset shipments within a single platform, eliminating the need to switch between systems and simplifying asset collection, especially for terminated employees.
-
Real-Time Tracking and Visibility
Teqtivity + Retriever provides live updates on both outbound and inbound shipments, giving IT teams complete visibility into the status of each return. This integration also populates the termination report with real-time Retriever status data, ensuring all assets are accounted for.
-
Improved Security and Cost Efficiency
The integration helps mitigate the risk of lost or stolen devices containing sensitive data by ensuring secure asset returns. It also reduces costs by enabling the reuse of returned assets, eliminating the need for replacements.
How Teqtivity + Retriever Works
-
HR Integration with Teqtivity
Teqtivity pulls termination dates from HR and generates a termination report listing the assets that need to be collected, simplifying the tracking of devices (e.g., laptops, monitors) that need to be returned.
-
Opening Return Orders
IT teams can initiate a Retriever return order directly from Teqtivity for each terminated employee. The IT technician enters the employee’s details (name, email, address) to initiate the return process without switching between platforms. Retriever then ships a box to the employee with a return label. If needed, IT can specifically request the return of a charger and/or mobile device when placing the order.
-
Laptop Box
The padded laptop box fits most laptops up to 16”, a cell phone, and a charger (or other charger-sized accessories) in the accessories tray.
-
Monitor Box
The monitor return box fits most 23-27” monitors with the stand and cables, as long as the stand separates into two parts (arm and base).
-
Shipment Tracking
The Retriever integration allows IT teams to track the status of the return shipments, both outbound (to the employee) and inbound (back to the employer). With integrated shipping APIs, teams can get real-time updates on the status of the box and device.
Related Integrations
Frequently Asked Questions
Have a question we didn’t answer?
Contact Us-
What is Teqtivity?
Teqtivity is an IT Asset Management software designed to simplify how businesses track, manage, and optimize IT assets throughout their lifecycle, from procurement through retirement. Take full control of your IT environment with automated tracking, custom reports, and seamless integrations.
-
How does Teqtivity benefit my organization?
Our software offers a centralized platform for end-to-end IT asset tracking, helping your organization reduce costs, minimize risk, and optimize resource allocation. By providing real-time visibility and automation, it enhances decision-making, simplifies compliance with licensing and security requirements, and improves operational efficiency.
-
What types of assets can Teqtivity manage?
Teqtivity can manage a wide range of IT assets, including laptops, desktops, mobile phones, tablets, network equipment and other related resources critical to your organization’s IT infrastructure.
-
Is Teqtivity customizable to our specific needs?
Yes, Teqtivity is highly customizable. It can be tailored to meet the unique requirements of your organization, ensuring that it aligns perfectly with your IT asset management goals and processes.
-
Can Teqtivity integrate with other IT management systems?
Yes, Teqtivity is designed with integration capabilities, allowing seamless connectivity with other management tools, such as your IT service management (ITSM), HR, MDM and ITAD providers and suppliers.
-
What reporting features does Teqtivity ITAM Tool offer?
Teqtivity offers robust reporting and analytics features, providing detailed insights into asset utilization, compliance status, and overall IT asset health. Reports range from Asset reports, User reports and Financial Reports, each with specific sub reports.
-
Is Teqtivity suitable for small businesses?
Absolutely. Teqtivity is scalable and can be adapted to the needs of all organizations – Small, Medium or Large. It offers flexibility and features that can be tailored to fit the specific requirements of businesses of any size.
-
How can I get started with Teqtivity?
Schedule a 30-minute product demo – We’ll be happy to provide a demonstration, discuss your specific needs, and guide you through the on-boarding process.